With us, you will incur no charges for all other means of payment. No charges, no hidden costs!

Thanks to the Trusted Shops buyer-protection guarantee, with us you get an independent money-back guarantee that covers both non-delivery and non-refund of the purchasing price in the case of returns in compliance with the statutory right of return.

You will find more information on the Trusted Shops buyer-protection guarantee here.

Our best-price guarantee
SCHLAUERSHOPPEN.DE guarantees you the best price

Have you seen one of our items at a lower price elsewhere?
If one of our items is being offered by another official, authorised dealer at a lower price, please write to us or call us on +49 40 48407733! We will give you the same product and level of service* at the lowest price.

What does “the same product and level of service" mean? Please compare the offer you have seen with ours very carefully:
The offer of another official, authorised dealer is considered to be cheaper if the same article and same level of service, including means of payment, availability, delivery times, and shipping costs, costs less than it costs from us. Please ensure that the products in question are, as ours are, top quality German goods, from an authorised dealer and including a full manufacturer's guarantee (and not, as the case may be, grey imports, for which the guarantee is implemented abroad).

Our best-price guarantee excludes our individual special offers, promotions and sales, printing errors and dumping prices on the part of our competitors.

The best-price guarantee applies for as long as we advertise it on schlauershoppen.de. We reserve the right to discontinue it at any time and at our sole discretion.

All orders placed with us by 2 pm on working days will be shipped the same day. This does not apply to orders for which payment has not been received, or in the case of insufficient stock. Delivery is usually made on the next working day (Monday - Friday).You will be sent tracking data enabling you to track the consignment as soon as your goods are handed over to UPS.

We obtain our products directly from the manufacturer and, as an authorised specialist dealer, we also offer you an extensive post-sale service. Many services are only guaranteed by the manufacturers for products that have come from an authorised specialist dealer.

Please do not hesitate to call us – we will be delighted to advise you on the telephone. Alternatively, you can arrange a date for a demonstration at our showrooms and audio facilities in Hamburg. It is of course also possible for you to collect your goods in person.

You can return your purchase for any reason by sending it back within two weeks of receiving it. If you would like to return an item, we recommend that you contact us. We will then organise the return of the goods for you – quickly and efficiently.

The Trusted Shops buyer-protection guarantee means that with us, your purchase is covered by an independent money-back guarantee that gives you security in the event of non-delivery or non-refund after returns in accordance with the statutory right of return.

You will find more information on the Trusted Shops buyer-protection guarantee here.