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Return Policy

Right to Return Goods
a) Right to Return Goods
You may return the received goods without giving any reasons at any time within two weeks by sending the goods back to the Seller. The return period begins upon receipt of these instructions in text form (e.g., as letter, fax, e-mail), but not, however, before the receipt of the goods by the recipient (in the event of repeated delivery of similar goods, not before the receipt of the first partial delivery) and not before the fulfilment of our information obligations pursuant to Section 312c (2) BGB (German Civil Code) in conjunction with Section 1 (1), (2) and (4) BGB-InfoV (German Information Regulations to BGB) and our obligations pursuant to Section 312e (1) Sentence 1 BGB in conjunction with Section 3 BGB-InfoV. You may declare the return of the goods by means of a written request to accept the return only in the event of goods which cannot be sent as a package (e.g., bulky goods). The return period shall be deemed observed if the return request or the goods have been dispatched in due time. The goods must be returned or the return request sent to:

SCHLAUERSHOPPEN.DE
Wendenstrasse 255
20537 Hamburg
Germany


b) Consequences of Return
In the event of an effective return, the performances received by both Parties shall be returned and any benefits which may have accrued (e.g., utilisation benefits) shall be surrendered. Value compensation may be requested in the event there has been a worsening of the goods. This provision does not apply if and when the worsening of the goods is solely and exclusively a consequence of their inspection such as that which would be possible for you in shops. In other respects, you may prevent the obligation to pay value compensation for a worsening resulting from the proper utilisation of the item if and when you do not utilise the goods as if they were your property and avoid doing anything which would lessen their value. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for us when the goods or the return request is dispatched, for us when they are received.

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